Terms & Conditions
Last Updated: 10 June 2026
Introduction
Welcome to ZYRO Support Services Ltd. These Terms & Conditions explain how you may use our website and our services. Also, they explain your responsibilities when you contact us, request a quote, or work with us.
By using our website or services, you agree to follow these Terms & Conditions. However, if you do not agree with them, please stop using our website and services.
About Us
ZYRO Support Services Ltd provides security and cleaning services across the United Kingdom. For example, we provide:
Retail & Static Security
Dog Handling Security
Event Security
Mobile Patrol Services
Key Holding & Alarm Response
Construction Site Security
Commercial Cleaning
Office Cleaning
Industrial Cleaning
Also, we aim to provide each service in a safe, reliable, and professional way.
Service Agreements
Before we begin any work, we may provide a written quote, agreement, or service contract. This helps both sides understand the service clearly.
For example, the agreement may include:
Scope of work
Service hours
Site requirements
Price
Service duration
Client responsibilities
Also, both sides should agree to these details before the service starts.
Quotations
Unless we say otherwise in writing, our quotations stay valid for 30 days.
However, we may change or review a quote if:
Your service needs change
Site conditions are different from the details provided
You request extra services
Therefore, please provide correct details before we prepare a final quote.
Client Responsibilities
To help us work safely and properly, clients must provide correct site and service information.
Also, clients should:
Give safe access to the premises.
Tell us about any hazards, risks, or special instructions.
Work with our team during service delivery.
Inform us quickly if site requirements change.
As a result, we can deliver the service more safely and efficiently.
Payment Terms
Unless we agree different terms in writing, clients must pay invoices within the agreed payment period.
Also, each invoice will include payment details. If you have a query about an invoice, please raise it within seven (7) days of receiving it.
However, if payment is late, we may delay or suspend services until the account is updated.
Cancellation of Services
Clients should give reasonable notice before cancelling scheduled services.
However, ZYRO Support Services Ltd may suspend or cancel services if:
Payments remain unpaid.
The site becomes unsafe.
Staff face abuse, threats, or unsafe behaviour.
Therefore, we ask all clients to maintain safe and respectful working conditions.
Limitation of Liability
We always aim to provide reliable and professional services. However, we cannot accept responsibility for every loss or issue.
For example, we are not responsible for:
Indirect losses
Loss of profits
Lost business opportunities
Events outside our reasonable control
Problems caused by wrong or incomplete client information
However, nothing in these Terms & Conditions removes liability where the law does not allow it.
Website Use
When using our website, you agree to use it in a lawful and respectful way.
Also, you agree that you will not:
Misuse the website.
Try to access systems or data without permission.
Upload or share harmful software.
Copy website content without written permission.
Therefore, all website content must be used only in the correct and lawful way.
Intellectual Property
ZYRO Support Services Ltd owns, or has permission to use, the content on this website.
This includes logos, branding, images, text, graphics, and website materials. Therefore, you must not copy, change, share, or publish our content without written permission.
Privacy & Data Protection
We handle personal information in line with our Privacy Policy and UK data protection laws.
Therefore, please read our Privacy Policy before you send personal details through our website.
Recruitment Applications
You may apply for work through our website. However, sending an application does not guarantee a job offer.
For example, applicants may need to provide:
Right to Work documents
Valid SIA Licence details
Employment references
Extra identity or check documents
Also, we review each application carefully before making a decision.
Amendments
From time to time, we may update these Terms & Conditions. For example, we may update them if our services, legal duties, or business processes change.
When we make changes, we will publish the updated version on this page. Therefore, please check this page regularly.
Governing Law
The laws of England and Wales apply to these Terms & Conditions.
Also, the courts of England and Wales will deal with any dispute linked to these Terms & Conditions or our services.
Contact Information
ZYRO Support Services Ltd
Address: 68 Wentworth Road, Doncaster DN2 4DD, United Kingdom
Email: info@zyros.co.uk
Website: https://zyros.co.uk
Phone: +44 7759 730502