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Terms & Conditions

Last Updated: 10 June 2026

Introduction

Welcome to ZYRO Support Services Ltd. These Terms & Conditions explain how you may use our website and our services. Also, they explain your responsibilities when you contact us, request a quote, or work with us.

By using our website or services, you agree to follow these Terms & Conditions. However, if you do not agree with them, please stop using our website and services.

About Us

ZYRO Support Services Ltd provides security and cleaning services across the United Kingdom. For example, we provide:

  • Retail & Static Security

  • Dog Handling Security

  • Event Security

  • Mobile Patrol Services

  • Key Holding & Alarm Response

  • Construction Site Security

  • Commercial Cleaning

  • Office Cleaning

  • Industrial Cleaning

Also, we aim to provide each service in a safe, reliable, and professional way.

Service Agreements

Before we begin any work, we may provide a written quote, agreement, or service contract. This helps both sides understand the service clearly.

For example, the agreement may include:

  • Scope of work

  • Service hours

  • Site requirements

  • Price

  • Service duration

  • Client responsibilities

Also, both sides should agree to these details before the service starts.

Quotations

Unless we say otherwise in writing, our quotations stay valid for 30 days.

However, we may change or review a quote if:

  • Your service needs change

  • Site conditions are different from the details provided

  • You request extra services

Therefore, please provide correct details before we prepare a final quote.

Client Responsibilities

To help us work safely and properly, clients must provide correct site and service information.

Also, clients should:

  • Give safe access to the premises.

  • Tell us about any hazards, risks, or special instructions.

  • Work with our team during service delivery.

  • Inform us quickly if site requirements change.

As a result, we can deliver the service more safely and efficiently.

Payment Terms

Unless we agree different terms in writing, clients must pay invoices within the agreed payment period.

Also, each invoice will include payment details. If you have a query about an invoice, please raise it within seven (7) days of receiving it.

However, if payment is late, we may delay or suspend services until the account is updated.

Cancellation of Services

Clients should give reasonable notice before cancelling scheduled services.

However, ZYRO Support Services Ltd may suspend or cancel services if:

  • Payments remain unpaid.

  • The site becomes unsafe.

  • Staff face abuse, threats, or unsafe behaviour.

Therefore, we ask all clients to maintain safe and respectful working conditions.

Limitation of Liability

We always aim to provide reliable and professional services. However, we cannot accept responsibility for every loss or issue.

For example, we are not responsible for:

  • Indirect losses

  • Loss of profits

  • Lost business opportunities

  • Events outside our reasonable control

  • Problems caused by wrong or incomplete client information

However, nothing in these Terms & Conditions removes liability where the law does not allow it.

Website Use

When using our website, you agree to use it in a lawful and respectful way.

Also, you agree that you will not:

  • Misuse the website.

  • Try to access systems or data without permission.

  • Upload or share harmful software.

  • Copy website content without written permission.

Therefore, all website content must be used only in the correct and lawful way.

Intellectual Property

ZYRO Support Services Ltd owns, or has permission to use, the content on this website.

This includes logos, branding, images, text, graphics, and website materials. Therefore, you must not copy, change, share, or publish our content without written permission.

Privacy & Data Protection

We handle personal information in line with our Privacy Policy and UK data protection laws.

Therefore, please read our Privacy Policy before you send personal details through our website.

Recruitment Applications

You may apply for work through our website. However, sending an application does not guarantee a job offer.

For example, applicants may need to provide:

  • Right to Work documents

  • Valid SIA Licence details

  • Employment references

  • Extra identity or check documents

Also, we review each application carefully before making a decision.

Amendments

From time to time, we may update these Terms & Conditions. For example, we may update them if our services, legal duties, or business processes change.

When we make changes, we will publish the updated version on this page. Therefore, please check this page regularly.

Governing Law

The laws of England and Wales apply to these Terms & Conditions.

Also, the courts of England and Wales will deal with any dispute linked to these Terms & Conditions or our services.

Contact Information

ZYRO Support Services Ltd

Address: 68 Wentworth Road, Doncaster DN2 4DD, United Kingdom

Email: info@zyros.co.uk

Website: https://zyros.co.uk

Phone: +44 7759 730502