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Privacy Policy

Last Updated: June 2026

Who We Are

ZYRO Support Services Ltd (“we”, “our”, “us”) is a UK-based provider of professional security and cleaning services.

Website: www.zyros.co.uk

Email: info@zyros.co.uk

Phone: +44 7759 730502

Address: 68 Wentworth Road, Doncaster, DN2 4DD, United Kingdom

We are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.


What Personal Data We Collect and Why We Collect It

We may collect personal information when you:

  • Contact us through our website

  • Submit an enquiry form

  • Apply for employment opportunities

  • Request a quotation

  • Subscribe to newsletters

  • Communicate with us by email or telephone

Personal data collected may include:

  • Full name

  • Email address

  • Telephone number

  • Company name

  • Address information

  • Employment details

  • CV and supporting documents

  • IP address

  • Browser and device information

We collect this information to:

  • Respond to enquiries

  • Provide quotations and services

  • Process job applications

  • Improve our website

  • Meet legal and regulatory obligations

  • Communicate with customers and prospective clients


Comments

Our website may allow visitors to leave comments.

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser information to help detect spam and maintain website security.


Media

If users upload images or documents to our website, they should avoid uploading files containing embedded location data (EXIF GPS), as such information may be publicly accessible.


Contact Forms

When you submit a contact form, we may collect:

  • Name

  • Email address

  • Telephone number

  • Company information

  • Service requirements

Contact form submissions are retained for customer service purposes and business enquiries. Information submitted through contact forms is not sold to third parties.


Recruitment Applications

If you apply for employment opportunities through our website, we may collect:

  • Name

  • Contact information

  • CV/Resume

  • Employment history

  • Qualifications

  • Right to Work information

  • SIA Licence details (where applicable)

This information is used solely for recruitment and employment-related purposes.


Cookies

Our website uses cookies to improve user experience and website functionality.

Cookies may be used to:

  • Remember user preferences

  • Improve website performance

  • Analyse website traffic

  • Maintain website security

Users may disable cookies through their browser settings; however, some website features may not function correctly.


Analytics

We may use website analytics tools such as Google Analytics or similar services to understand how visitors interact with our website.

Analytics data may include:

  • Pages visited

  • Device type

  • Browser type

  • Location data (general)

  • Time spent on pages

This information is collected anonymously wherever possible and is used to improve our services and website performance.

Users can manage analytics preferences through their browser settings or cookie preferences.


Who We Share Your Data With

We do not sell personal information.

We may share data with trusted third-party providers where necessary, including:

  • Website hosting providers

  • Email service providers

  • IT support providers

  • Recruitment platforms

  • Legal and regulatory authorities where required by law

All third-party providers are expected to maintain appropriate security and privacy standards.


How Long We Retain Your Data

We retain personal data only for as long as necessary.

Typical retention periods include:

  • Contact form enquiries: Up to 24 months

  • Customer records: Up to 7 years

  • Recruitment applications: Up to 12 months

  • Analytics records: Up to 26 months

  • Legal and compliance records: As required by law


What Rights You Have Over Your Data

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of personal data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.


Where Your Data Is Sent

Your information may be processed within the United Kingdom or transferred to trusted service providers located outside the UK where necessary.

Where international transfers occur, we ensure appropriate safeguards are in place to protect personal information in accordance with UK GDPR requirements.


Contact Information

For privacy-related enquiries, please contact:

ZYRO Support Services Ltd

Email: info@zyros.co.uk

Phone: +44 7759 730502

Address: 68 Wentworth Road, Doncaster, DN2 4DD, United Kingdom


How We Protect Your Data

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure website hosting

  • SSL encryption

  • Access controls

  • Password protection

  • Secure data storage

  • Staff confidentiality procedures


Data Breach Procedures

In the event of a suspected or actual data breach, we have procedures in place to:

  • Investigate the incident

  • Contain and mitigate risks

  • Notify relevant authorities where required

  • Inform affected individuals where legally necessary


Third-Party Data Sources

We may occasionally receive information from:

  • Recruitment agencies

  • Job boards

  • Business referral partners

  • Publicly available sources

Any such information is handled in accordance with applicable data protection laws.


Automated Decision Making

ZYRO Support Services Ltd does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

All significant decisions involving customers, applicants, or service users involve human review.


Industry Regulatory Requirements

As a provider of security and cleaning services, we may be required to retain certain records for legal, regulatory, insurance, employment, health and safety, and compliance purposes.

We comply with applicable UK laws and industry standards relevant to our operations.


Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any updates will be published on this page together with the revised effective date.

We encourage users to review this policy periodically.